Last updated: April 2026
1. General Provisions and Scope
The following Terms and Conditions (T&C) form part of all contracts between Leadnet, Frank Bormann, Im Mittelfelde 11, 31157 Sarstedt (hereinafter "Leadnet") and the customer.
These T&C apply to the following websites and services:
- www.leadnet.de — Company website, hosting, domain reselling, training and consulting
- www.gots.de — URL shortener service (free)
- quiz.gots.de — Quiz platform (free)
- www.aws-cloud.training — Cloud quiz and training platform
For paid services (hosting, domain reselling, training, consulting), Leadnet provides services exclusively to entrepreneurs within the meaning of § 14 BGB (German Civil Code) (business customers). By placing an order, the customer confirms that they are acting in the exercise of their commercial or independent professional activity.
The free services (gots.de, quiz.gots.de, aws-cloud.training) may also be used by private individuals. Sections 1, 10 and 16 of these T&C apply to these services.
Deviating, conflicting or supplementary terms and conditions of the customer shall only become part of the contract if Leadnet has expressly agreed to their validity in writing. Oral side agreements require written confirmation.
2. Subject of the Contract
Leadnet provides the following services:
- Cloud training and workshops (AWS, GCP, Azure)
- Cloud consulting and advisory services
- Web hosting and provision of storage space on web servers
- Domain registration and management (reseller)
- Provision of root and virtual servers
The exact scope of services is determined by the respective order confirmation or individual offer.
3. Prices and Payment Terms
Upon receipt of the written order confirmation, a contract for the use of the agreed services is concluded. Billing is based on the price list valid at the time of contract conclusion. All prices are exclusive of statutory VAT.
Price increases will be communicated to the customer at least one month before they take effect. The customer may terminate the contract at the time of the price increase. Leadnet reserves the right to reject orders without stating reasons.
Payment is due immediately upon receipt of the invoice without deduction. Payment methods are limited to direct debit, advance payment and invoicing. A processing fee of €10.00 will be charged for the return of a correct direct debit, in addition to any bank charges incurred.
Leadnet reserves the right to charge separately for offerings that impair the servers through above-average data traffic or CPU load.
3.1 Reseller Customers – Credit System
Reseller customers operate on a credit basis. The minimum deposit is €50.00 (net). Services such as domain registrations, renewals and hosting are automatically debited from the credit balance.
Reseller customers can retrieve their invoices independently via the system, provided their account is in credit. Should manual provision of the invoice by email be required, a processing fee of €10.00 plus VAT for the first invoice and €2.50 plus VAT for each additional invoice within the same request will apply.
3.2 Domain Renewal with Insufficient Credit
The customer is solely responsible for ensuring that their credit account has sufficient funds to cover due domain renewals. Leadnet will inform the customer in good time about upcoming renewals and the current credit balance.
If insufficient credit is available at the time of a due domain renewal, Leadnet is not obliged to renew the domain at its own expense. In this case, the domain may be deleted or released by the responsible registry (e.g. DENIC). Leadnet assumes no liability for the loss of domains due to insufficient credit.
4. Contract Duration and Termination
Unless otherwise agreed, the contract term for hosting and domain services is one month and is automatically renewed for a further month unless one of the parties gives written notice of termination at least 15 days before the end of the billing period.
Root and virtual servers must be terminated in writing at least 4 weeks before the following month.
The right to extraordinary termination for good cause remains unaffected. Good cause includes in particular:
- Violation by the customer of statutory provisions (criminal, copyright, competition or data protection law)
- Payment default of more than two weeks
- Continuation of contractual violations after a formal warning
- Fundamental changes in legal or technical standards that make service provision unreasonable
5. Web Hosting and Managed Server (Plesk)
Leadnet provides the customer with web hosting packages using the Plesk management software. The customer receives access to their hosting area and is solely responsible for managing their websites and applications.
Customer responsibility: The customer is solely responsible for updating, maintaining and securing the software they install, including but not limited to content management systems (e.g. WordPress, Joomla, Drupal), plugins, themes and other applications. This also applies when the software was installed as a package via the Plesk interface.
Leadnet assumes no liability for damages, data loss or security incidents caused by outdated, faulty or compromised customer software. The customer is strongly advised to regularly apply security updates and create their own backups of their data.
6. Data Security
The customer indemnifies Leadnet against all third-party claims relating to the data provided. Insofar as data is transmitted to Leadnet, the customer shall create backup copies outside the web server. In the event of data loss, the customer must retransmit the relevant data free of charge.
The customer receives a user ID and password for maintaining their offering. They are obliged to keep these confidential and are liable for any misuse resulting from unauthorised use. The customer undertakes to inform Leadnet immediately if there is any suspicion that unauthorised third parties have gained knowledge of the access credentials.
7. Published Content
The customer is solely responsible for the content of their web pages. By transmitting the content, the customer indemnifies Leadnet against all liability and warrants that no material will be transmitted that infringes the rights of third parties or violates applicable law.
Leadnet is entitled to block access to the customer's offering if third-party claims for injunctive relief are raised, the customer is not unequivocally the rights holder of the published content, or the content could violate applicable law. Use for unlawful or immoral content is prohibited.
8. Domain Names
Domain name registration is subject to a fee but without guarantee of allocation, via the respective registry (DENIC, InterNIC, etc.). Leadnet has no influence on the allocation and assumes no guarantee that requested domains are free from third-party rights.
The customer is solely responsible for the choice of domain name and indemnifies Leadnet against all third-party claims in connection with domain registration. After contract termination, Leadnet does not assert any rights to the domain. If the customer does not arrange for further delegation, the domain will be released.
9. Prohibited Use and Mass Mailings
Should it become known that the customer sends unsolicited advertising emails (spam) using their domain name or endangers orderly server operations through mass mailings, Leadnet reserves the right to temporarily or permanently suspend the account.
10. Liability
Leadnet guarantees server availability of 98% on an annual average. Excluded from this are times when the server is unreachable due to force majeure, fault of third parties or scheduled maintenance.
Leadnet's liability is limited to intent and gross negligence. Damage claims are limited to the respective order value. Liability for lost profits, indirect damages and consequential damages is excluded to the extent permitted by law.
10.1 Addendum for Root Servers
Leadnet provides rental servers with a basic configuration (root servers) and is not obliged to perform data backups without a separate agreement. The customer is responsible for the data, security and access protection (hacking attacks, DDoS attacks, viruses, spam, etc.).
The servers have a free traffic allowance depending on the contract (50–250 GB/month). Additional traffic will be charged to the customer, even if caused by third-party interference.
In the event of a server failure, Leadnet assumes no liability for the data on the server or consequential costs. Leadnet undertakes to replace defective hardware as quickly as possible or to provide a replacement server.
11. Training and Workshops
11.1 General
The following conditions apply to all training courses, workshops and training services offered by Leadnet. Training courses are aimed exclusively at business customers.
11.2 Registration and Confirmation
Registration for training courses can be made in writing, by telephone or electronically. The booking becomes binding upon date or order confirmation by Leadnet.
11.3 Fees and Payment Terms
Unless otherwise stated, training fees include participation in the training and training materials. The fee is due immediately upon receipt of the invoice without deduction.
11.4 Cancellation by the Customer
After date or order confirmation has been issued, the following cancellation conditions apply:
- Up to 14 days before start: Free cancellation
- 13 to 7 days before start: 50% of the agreed fee
- Less than 7 days before start or no-show: 100% of the agreed fee
The provision of a substitute participant is possible by arrangement and exempts from the cancellation fee.
11.5 Cancellation or Changes by Leadnet
Leadnet reserves the right to cancel or reschedule training courses for organisational or other reasons (e.g. trainer illness, insufficient number of participants). Fees already paid will be fully refunded in this case. Further claims, in particular claims for damages due to lost profits, are excluded.
11.6 Delivery
Training courses are delivered as in-person events or online sessions. The delivery format is specified in the order confirmation.
11.7 Intellectual Property
Leadnet's training materials are protected by copyright. Reproduction, distribution or use without the express written consent of Leadnet is not permitted.
11.8 Liability Disclaimer for Training
The content conveyed in training courses and workshops constitutes general information and recommendations. Leadnet makes no warranty as to the accuracy, completeness or timeliness of the content conveyed with regard to the customer's specific situation. Implementation of the training content is at the customer's own risk.
Leadnet is not liable for damages incurred by the customer through the application of knowledge conveyed in training courses, unless the damage was caused intentionally or through gross negligence by Leadnet. Liability for lost profits is excluded.
Leadnet is not liable for the loss of belongings or for damages of any kind arising in connection with the delivery of a training course.
12. Consulting Services
12.1 General
The following conditions apply to all consulting services offered by Leadnet, including cloud consulting, architecture reviews, migration support and train on the job.
12.2 Remuneration
Individually agreed terms and fees apply to consulting services. Unless otherwise agreed, consulting services are billed based on actual effort. Results produced during the consulting engagement are provided to the customer in writing.
12.3 Cancellation by the Customer
After date or order confirmation has been issued, the following cancellation conditions apply:
- Up to 14 days before start: Free cancellation
- 13 to 7 days before start: 50% of the agreed fee
- Less than 7 days before start or no-show: 100% of the agreed fee
12.4 Liability Disclaimer for Consulting
The recommendations and strategies provided during consulting are based on the information available at the time of the engagement and the current state of technology. Leadnet makes no warranty that the recommended measures will achieve the desired results in the customer's specific environment.
Implementation of consulting results is at the customer's own risk. Leadnet is not liable for damages arising from the implementation of recommendations, unless the damage was caused intentionally or through gross negligence by Leadnet. Liability is limited to the respective order value. Liability for lost profits and consequential damages is excluded.
12.5 Data Protection
Personal data of customers and participants is processed and used by Leadnet only in accordance with statutory provisions. Reference is made to the Privacy Policy of Leadnet.
13. Dunning Costs and Default
After a reminder has been issued, a fee of €5.00 will be charged for each subsequent dunning notice. If payment deadlines are exceeded, Leadnet is entitled to charge default interest at a rate of 9 percentage points above the respective base interest rate of the European Central Bank pursuant to § 288 (2) BGB.
If the customer is in default with due payments, Leadnet is entitled, even without setting a grace period, to block access to the relevant offering until the outstanding amount has been received.
14. Place of Performance and Jurisdiction
The place of performance is the registered office of Leadnet in Sarstedt. The place of jurisdiction for all legal disputes arising from contracts with Leadnet is, to the extent permitted by law, Hildesheim.
15. Free Services (gots.de, quiz.gots.de, aws-cloud.training)
15.1 Terms of Use
The free services of Leadnet (URL shortener, quiz platforms) are provided without warranty and without availability guarantee. Leadnet reserves the right to restrict, modify or discontinue these services at any time without prior notice.
15.2 Permitted Use
Use of the free services is permitted exclusively for lawful purposes. In particular, it is prohibited to:
- Use the URL shortener to distribute malware, phishing links or unlawful content
- Overload the services through automated mass requests (bots)
- Misuse the services for spam or impermissible advertising
Leadnet is entitled to block access without prior notice in the event of a violation of these conditions.
15.3 Liability Disclaimer
Use of the free services is at the user's own risk. Leadnet assumes no liability for the availability, accuracy or security of the services. In particular, Leadnet is not liable for:
- Data loss (e.g. deletion of shortened URLs after the storage period expires)
- Outages or interruptions of the services
- Damages arising from the use of the services
15.4 Data Storage
With the URL shortener (gots.de), shortened URLs are automatically deleted after 7 days. On the quiz platforms, player data (pseudonym, score) is stored after the session ends and can be deleted by the administrator. Further information can be found in the Privacy Policy.
16. Final Provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
Leadnet is entitled to transfer the contract with all rights and obligations to legal successors. The basis of the contract is always the current T&C of Leadnet. The current T&C can be accessed at any time at www.leadnet.de/en/terms.html.
Amendments or additions to the contract require written form. This also applies to any amendment of this written form clause. All declarations by Leadnet may be directed to the customer electronically, including invoices.
The customer may only set off claims against Leadnet if these have been acknowledged or legally established.
Should any provision of these T&C be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose (severability clause).